Return & Refund Policy
Thanks for shopping at our Site.
If you are not entirely satisfied with your order, we’re here to help.
Returns
Dear valued customer, since our products are custom made according to your request, their design, parameters, quantity and price are pre-agreed before production starts returns and full refunds are not available for them.
Despite this we accept claims for delivered orders within three days and ready to reprint jobs if inconsistency in parameters or quality between delivered and requested products is proved.
Refunds
If order is eligible for return and reprint is not possible either technically or in agreed lead time the refund partial or full refund is available. The details of this procedure and it’s eligibility in every particular case is subject to negotiation with our managers.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non¬refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.